On-Site Services

The Birmingham-Jefferson Convention Complex is dedicated to excellent service and we deliver it with Southern hospitality that will not disappoint. Pre-planning by our professional sales staff prior to your arrival in Birmingham assures that every detail is tailored to your specific needs. Once you've arrived, the BJCC operations staff, culinary masters and cutting-edge technology and audio/visual teams will make sure your time with us is maximized with efficiency and enjoyment.

To help ensure an enjoyable visit here at the BJCC, we are proud to provide all of our attendees with a wide range of services geared toward meeting and exceeding the needs of all of our guests.

Americans With Disabilities Act (ADA)

The BJCC represents and warrants that, as a place of "public accommodations", it is in compliance with the applicable provisions of Title II of the Americans with Disabilities Act. Wheelchair seating is available upon request in all venues.

Parking: Accessible parking is located throughout the complex parking garages and lots. For more information on these areas, please contact the Chief of Security. To be admitted into the accessible parking area vehicles must display a current disabled window pass or license plate.

Seating: There are designated seating areas throughout the venues available upon request when purchasing tickets. Mobility impaired seating (crutches, walkers, canes and other adaptive aids) is also available in designated areas of the venues available upon request when purchasing tickets. Visually and Hearing impaired seating is available in specific locations based on the configuration of the particular event and is only available through the Central Ticket Office. All restrooms at the BJCC are wheelchair accessible.

ATM Machines

ATM machines are located in the Central Ticket Office lobby of the Legacy Arena, BJCC Concert Hall, BJCC Exhibition Halls, the Atrium level of the Sheraton Birmingham Hotel and lobby of the Westin Birmingham Hotel.

Business Center

A Self Service Business Center is located in the Westin Birmingham Hotel. The Sheraton Birmingham Hotel lobby is home to the Link at Sheraton, a true connectivity hub offering complimentary wireless high speed internet access.


Adjoining the BJCC is one of Birmingham's premier dining and entertainment options, the Adjoining the BJCC is one of Birmingham's premier dining and entertainment options, the Uptown District. Seven great restaurants including Texas de Brazil, Cantina Laredo and the unique Todd English P.U.B. in addition to the wonderfully unique Octane Coffee+Bar, both nestled into the Westin Birmingham Hotel, anchoring the Uptown district at the BJCC. Casey's Sports Grill and The Atrium Restaurant are both located on the Atrium level of the Sheraton Birmingham Hotel. There are also numerous restaurants within 10 minutes of the facility in the 5 Points South and Lakeview districts. These areas can be reached utilizing the Dart Circulator service after parking at the BJCC. For more information, see Public Transportation below.

Exhibitor Services

Exhibitor Services may be ordered on-line utilizing our secure server. No more filling out cumbersome multi-part paper forms, mailing them and hoping they arrive in time to secure an advance rate on facility provided services. Order real-time by clicking here. It's fast and easy.

Public Transportation

The downtown area Dart Circulator is the perfect solution for getting around Birmingham's downtown and Southside areas. The fleet of vintage trolleys run seven days a week for your convenience and is just fifty cents a ride. With three interchangeable routes, passengers can transfer from one route to another FREE! See http://www.bjcta.org for more details.

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What to do while at the BJCC